In the 1950s, people did not own the rotary dial telephones in their homes; rather, they rented them from the phone company. Moreover, it wasn’t until the end of that decade that local manual telephone exchanges, which required a human operator to connect a local phone call, were replaced by automatic exchanges. There was no voicemail. You simply had to try again later.
For people 75 years old and older, that was the only phone system they knew. It was the one with which they grew up.
Fast forward 20 years and we find the smartphone, equipped with its multiple functions and applications (known as apps). And believe it or not, a large number of those functions and apps have been designed with seniors in mind.
Smartphone Features for Seniors
Smartphones equipped with simplified menus and enlarged text and icons are designed to help seniors connect on social media and search for information. The phones provide an astounding array of features to provide assistance, including:
- Medication reminders
- Quick and easy access to medical professionals
- Medical alert systems
- Preprogrammed buttons for emergency response or frequently used numbers
- Enhanced volume and hearing-aid compatible phones
- Low-battery alerts that can notify caregivers or friends
- Long-lasting batteries
Medical information such as prescriptions, medication allergies, blood type and emergency contacts can be stored on smartphones for use by first responders in the case of an emergency.
Another important smartphone feature is GPS-tracking capability, so that the whereabouts of seniors can be determined (as long as they have their phones with them and the phones are on and charged).
SeniorList offers information on the features to look for when searching for smartphones for seniors, as well as information on several different models of smartphones.
Best Smartphones for Seniors
Forbes, PCMag and Senior Living all have their own lists of the best smart phones for seniors, but these three phones were most commonly mentioned.
Motorola Moto G Power
- Long battery life
- Fast refresh rate
- Large, bright display
Samsung Galaxy S23 or S25 Ultra
- Compatible with an S Pen (a stylus specifically for mobile devices)
- Long battery life
- 40+ hours of talk time
Apple iPhone 13-16
- Large screen
- Long battery life
- Excellent camera
What is the Best Cell Phone Plan for Seniors?
There are many plans available, including smartphones for seniors who want to have access just for emergencies or infrequent use. The cost is minimal, but so are the options, including talk time and text restrictions.
There are also plans specifically designed for tech-savvy seniors. Cricket and Boost are two such services. Unlimited talk time and text, as well as upgrades for video streaming and high-speed data, are some of the features that can be added.
There are many informational resources on smartphones and plans. Business Insider, for example, offers tech buying guides and plan reviews. Here is their review of the best budget-friendly cell phone plans of 2025.
FaceTime for Regular Check-ins
Whether you are a caregiver or a senior, there is value in seeing the person to whom you are talking. So much communication is non-verbal, and a visual image of a loved one can reveal physical problems that may not be apparent in a voice-only phone call. This feature is especially useful for long-distance caregivers.
FaceTime, the iPhone video conversation app, can turn calls into better and more effective conversations. Other apps that allow you to videocall your loved ones include Microsoft Teams, Zoom, and Google Meet.
The Learning Curve
OK, you have produced a strategy—the type of phone, payment plan, apps, and options. Now, as the caregiver or adult child, you may need to help lead your senior from the “rotary-dial age” to the “smartphone age.” The journey probably won’t be an easy one.
First, consider all the things you automatically do with your smartphone—swiping to unlock, tapping to answer calls, widening screens with your fingertips. Those functions were not even dreamed of until the beginning of this century.
It’ll be a brand-new world for your senior loved one, so have patience and do not overload them with too much information all at once.
You can set up the key features in advance and then explain the function to the senior later. Set up shortcuts for the apps the person will probably use more often. Understand that, at first, they may be hesitant to explore the device functions, and you may get a lot of questions. Just remember that you probably had many questions for them when you were learning something new.
The Benefits Moving Forward
Teaching seniors the basic skills used to navigate a smartphone—swiping, tapping, moving between screens, dragging icons around – are not only important but may also have unexpected benefits, such as dexterity exercise. In addition, teaching seniors who are hard of hearing to text is a great way to remain connected with them and ensure their thoughts are heard.
Also, keep in mind that many retirement living communities offer occasional classes for seniors on phone usage. In addition, seniors can register for instructor-led workshops at their local library and online classes. The end goal is to stay connected with each other by taking advantage of new technology.
Find more senior-friendly technology ideas and tips on Bethesda’s Technology Blog!
